Privacy Policy
Last updated: November 30, 2025
Golden Glow Cleaning Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
1. Information We Collect
Personal Information: When you request a quote, book a service, or contact us, we may collect:
- Name and contact information (email address, phone number)
- Property address and details (square footage, number of rooms)
- Service preferences and special instructions
- Payment information (processed securely through third-party providers)
Automatically Collected Information: When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services
- Process and fulfill your service requests
- Communicate with you about appointments, quotes, and updates
- Send promotional communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze website usage to improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences
- Understand how you use our website
- Improve our services and marketing efforts
You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of promotional communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Golden Glow Cleaning Services
Email: info@goldenglow.cleaning
Phone: (801) 960-2606
Serving Utah County, Utah and surrounding areas